
Regularly keeping in touch with clients is a good way to retain and build your business with customers.
This doesn't meant your monthly statement is a touch.
It does include, email marketing, newsletters, telephone calls, personal visits, and other activities.
One simple way to do this is by regularly sending Handwritten Postcards.
One of the nice things about a Postcard is that it doesn't have to be opened!
Other people at the business will probably see it, and this adds to it's effectiveness.
A nice site for these cards is Harrisson Publishing: http://www.harrisonpublishing.com/
A simple note like the following can be effective:
Dear _______,
All of us appreciate your business and continued support.
Sign the note and always add a PS. (They get read!)
The PS might mention additional services you offer or add something like:
Question - Comment - Suggestion?
Please call me!